The Holidays feature allows you to set up a list of days where calls should be handled differently. To configure your list of Holidays, go to the Services tab and click Holidays on the left.
To define a new holiday click on New Holiday.
- Name - Enter a name for the holiday.
- Date - Select the date for the holiday.
Then click Add Holiday.
To route calls differently for the holiday(s) you have added click on Phone Numbers.
- Edit the phone number(s) you wish to have the holiday routing configured for.
- Under call routing edit the If Holiday field to reflect what you would like to happen only on Holidays.
Note that for holidays which change their date every year (such as Memorial Day, President's Day, etc) you will need to change your Holiday definitions at the start of each year. You may find it useful to include the year in the Holiday name, such as "Memorial Day 2016," as a reminder for which ones will need to be changed.