The following codes can be dialed from any phone on your VoicePulse for Business account:
|*8 + Extension||Directed Call Pickup||Allows a user to answer a call ringing at another extension. This feature only works for calls to that extension directly. Calls ringing the extension as a result of a hunt group or queue cannot be picked up with this feature. (Feature must first be enabled on the system.)|
|*1 + Extension||Intercom||Enables two-way audio via the recipient’s speakerphone. Does not require the recipient to pick up the phone first. 2-way audio starts after phone rings once.
Only supported on Polycom phones.
|* + Extension||Check Voicemail||Allows caller to access user's voicemail box. Caller will be prompted for the password.|
|Extension + *||Transfer to Voicemail||Used to transfer a call to a user's voicemail box without ringing the user's phone. Best to use BLIND transfer.|
|*67 + Telephone #||Block Caller ID||Block your Caller ID on this call only|
|*70||Call Park||Park a call. Best to use attended (non-blind) transfer as the system will announce the parking spot number to you.|
|*71 + Spot #||Pick Up Parked Call|
|*5000||Voicemail Center||Access central voicemail system. Caller will be prompted for extension number and password.|
|*57 + Extension||Listen Live||If enabled, allows authorized users to listen to another extension's conversation. Requires a password.|
|*58 + Extension||Barge In||If enabled, allows authorized users to barge in (participate) in another extension's conversation. Requires a password.|