Invoicing and Billing
Accounts are prepaid. This means you must maintain a positive balance for each of your Organizations to avoid an interruption of service. You can check your balance by going to your Organizations page, clicking the Balance tab at the bottom of the page, and looking at your Net Balance.
An invoice will be generated for each of your Organizations whenever any of the following things happen:
- On a weekly basis
- When the Organization's net balance reaches $0.00 or becomes negative
- When an Organization has accumulated more than $50.00 of unbilled charges
Unbilled charges accumulate in real time, and can be monitored by viewing the Organization Details page.
Payment is made via the VoicePulse FIVE portal using most major credit cards (AMEX, Discover, Mastercard or Visa).
Organizations exceeding $1,000 in monthly usage may be considered for alternate credit terms, payment or invoicing arrangements.